Placed an order for some silver bullion on 24 Dec 2019. When came into their office in March to pickup was told it had already been picked up on Dec 24. I explained definitely not case, and ask for identity verification of who
picked it up. Nothing provided. Was told they may have had a system problem around that time and maybe a mistake was made, and will shortly get to bottom of it. Have been asking/emailing them consistently since (12 times now) without any resolution. Very concerned - have not got my goods.
Extremely frustrated.