I had a problem with my computer, rang Robert who came the same day, quickly found the problem & explained in terms i understood what was needed to fix it. Returned the computer in the time given & went through it with me. He was happy to answer any questions that i had. He is prompt, reliable, honest, affordable & friendly. I will only call him if i need a Tech in future & will be recommending him to my family & friends. I am a very happy customer!