This is a very unprofessional business. I initially purchased a Bosch fridge and exchanged it for another fridge within my 14 day refund period. The new fridge was less expensive and still waiting for my refund (it has been almost 2 weeks). I have called several customer service agents and all tell me it has not been scanned into the warehouse yet. Excuses after excuses. I want my money back! Yes they offer cheap prices but at your personal expense. Where is my money?!?

Approximate cost: $1600