I have a pixie cut. I went in to get the back of my pixie cut shortened, a slight undercut added at the back and the side that I keep around a 6 blade length just shortened ever so slightly and a little fade added.

She didn't shorten the part of the back that I wanted shortened. She did do the undercut but she took the undercut all the way around to the short side of my hair and left me with what can only be described as the work of a blind meth head. I wouldn't be surprised to find out she just walked in off the street and was pretending to be a hairdresser.

There was no fade. She used a one blade all the way up to above my ear and then left about an inch of hair just flopped at the top. But that hair wasn't even cut straight. There was a big divot out of it.

This haircut cost me $115. I was so devastated by it that the following day I went elsewhere to have it 'fixed' which it can't really be because she just shaved all the hair off. The only thing they were able to do was shorten, blend and neaten what was her attempt at a fade and then actually cut the back of my hair like I wanted. It's far neater now and they only charged me $35.

I also need to complain about how difficult it has been to reach the company in writing. I express myself far better in writing and wanted to add the picture I took to an email so that they could see the horrible work but the email address on their website bounced and when I tried messaging them through instagram I was told my request was denied.

I will obviously go back to the salon and complain in person but with the trauma I have already experienced due to this cut I would have loved to have avoided additional trauma by face to face confrontation.

I would like a full refund.