Ordered on March 9th and website explicitly stated items were in stock and would be shipped within 2-8 business days. 12 days later, I emailed asking if they had been shipped - no response. So 2 days later, I tell them to cancel the order and issue a full refund. They finally respond with a list of excuses ranging from delivery delays due to COVID restrictions (what restrictions?) and staff shortages. They eventually tell me the items had only just come back into stock. After ignoring my request for a refund several times, they offer me store credit and a voucher - laughable that they think I would ever purchase from them again! Doubt they will ever process a refund so I am disputing it with the bank. I have also reported to scamwatch and will be telling anybody who will listen not to buy from these scammers, this is NOT a legitimate business and I am so confused as to how they are still operating online.

Approximate cost: $350