Reviews by bronh

This review is for Carpet Shack, Myaree WA

verified email - 04 Aug 2017

I would highly recommend the young Scott at Carpet Shack. He has been professional, business-like on both occasions I have carpeted my house with him. I went straight back to him for carpet when I built a new house, after the service I had from him. Nothing was too much trouble!
HOWEVER
Today when I went back to the store, I got [redacted personal identifier]! The customer service was appalling. 1,000 words were spent telling me I was a waste of time, aggressively, kept going on and on when I put into 5 words what I wanted. There were too many emails and phone calls needing to be made that were far more important. Complete rudeness. I will never go back to the store, and will certainly let my family and friends (especially those that I had recommended the shop to previously) not to go near there! By far the rudest worst customer service I have ever had! Almost "shop rage"! Avoid!

Approximate cost: $1000

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