5 Stars from start to finish. After dropping off my vehicle after someone had ran into my car I was not at fault nor did I have insurance so the other parties insurance paid. Upon arrival I was comfortably given confidence as not only did they give me a hire car as mine would take a few weeks to repair, also a lawyer to act on my behalf for any further issues with the other parties insurer. They were so efficient and customer service is second to none. They did not have to give me a loan car or lawyer as I was not a paying customer. When I picked up my car all repairs were done and inside and outside of my car had been cleaned. As well as a $100 voucher, candle and a key ring. I can not recommend these guys enough, like I said I was not a paying customer it was an insurance job however they still went over and above. This is old school business that unfortunately is rare these days, I honestly couldn’t rate my experience any better. Thank you Melville Body works you are amazing!!!