Reviews by brookep47

This review is for Pets R.I.P Toowoomba & Ipswich, Toowoomba QLD

verified email - 11 Apr 2017

From the very start, Pets R.I.P was right there for me. My little dog was sick. Very sick and I knew I had to make plans soon. I called Pets R.I.P and the lady on the phone to me listened as I told her what I would like for my fur-angel. She patiently sat on the other end of the phone as I got distracted and started telling her all about my little dog.

I lost my little girl on the 1st of April 2017 due to an overwhelming amount of cancer that had spread throughout her tiny body. She was a mini-foxie cross chihuahua.

She blessed me with 15 years of her companionship and I was devastated that I had to say goodbye to her. I was looking for a local company that would suit my needs as I couldn't bear for my baby girl to be tossed onto a pile in a mass cremation as some councils are known to do. I wanted to honour her & give her the respect she deserved.

Pets R.I.P. were right there with me every step of the way. Sharing in my grief. Supporting me, answering any questions I had and reassuring me. They had such an amazing depth of compassion. I was shattered when I had to say goodbye and almost 2 weeks later am still letting the tears stream down my face as I type this review.

I believe Pets R.I.P. handled my fur-angel with the utmost care and respect and that really meant a lot to me. Within an hour of her passing at the vet clinic, we received a phone call from Beric himself. My husband answered the phone, but I'll never forget the words I heard: 'Hi, is this Brooke's phone? It's Beric here from Pets R.I.P. I'm just ringing to let you know that we have little Ashley in our care'. His voice sent me into a flood of tears such was the compassion and understanding in his voice.

I was very pleased with the way the whole team at Pets R.I.P came together to give my little girl the recognition she deserved. The package they put together for me at the end was outstanding and her little golden pawprint and golden ribbon around her lock of fur added to their attention to detail. The Nothing about my little girl was overlooked and it was like the entire team was feeling as heartbroken as I was. It brought me comfort that I was not alone. Ian was just wonderful as he went through our package with us. I would've loved to thank him personally, but was too choked up with tears of gratitude.

I would not hesitate to recommend Pets R.I.P to anyone wanting to give their pet a well respected send off. Definitely a 5-star rating from me.

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