Reviews by caitlins109

This review is for AppliancesOnline.com.au, Redfern NSW

verified email - 22 Mar 2023

WILL NEVER PURCHASE FROM THIA COMAPNY AGAIN! Still waiting for oven to be installed 6weeks after purchase. Oven couldn’t initially be installed due to a height issue in a rental property. No communication from appliances online to notify me. I eventually found out 4 days later from tenant and contacted appliances online. They were unaware install hadn’t happened and had no idea where the oven was. I called around and located the oven through an installation company and rebooked the earliest time slot. 2 weeks later. The day before that, they contacted the tenant to advise they could not install for a further 8 days. I only found out when I rang to confirm the booking for the the next day. Poor customer service received from Ellen in the call centre, poor communication. Oven is still not installed in property. Don’t recommend.

Approximate cost: $2000

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