AWFUL Service! We were moving a large home of 5 bedrooms approximately 6km. We provided a detailed list of what was to be moved in order to have a truck large enough to make one trip. We also paid for an extra man to assist in getting the job done smoothly. The truck arrived over an hour late, two of the men seemed to spend most of their time in the back of the truck while the other guy did the bulk of the heavy lifting. Four hours later and we are told we are going to have to do two trips because the truck isn't large enough. At 1pm we set off on the 6km drive to the destination, but the guys decide to go on a road trip to get some lunch, An hour later at 2pm they finally arrive to unload the truck. If you use this company don't waste time writing FRAGILE on anything because they don't take any notice when unloading. They broke a leg off our lounge suite and numerous personal items through rough handling. Cut a long story short I pulled the pin on it at about 6.30pm, without having moved everything, we did the rest ourselves the next day. The cost was in excess of $1800. Called the office on Monday about the damaged lounge and they weren't interested, they just said we should have taken out their expensive insurance policy. So at least the experience throughout the entire company is consistent....consistently terrible!

Approximate cost: $1800