Dear Silver Dove Funeral Team,

We would like to express our heartfelt gratitude for the exceptional care and support your team provided during one of the most challenging times for the families, here and overseas. Ada, Michael, and Kristin displayed unwavering professionalism, genuine compassion, and a great depth of knowledge and timely management, coordinating seamlessly the proceedings (including with the RSL representatives), throughout the entire process. The level of service(s) Silver Dove staff provided was exceptional, minimising the stress for us.

Your team's considerate and respectful approach made a significant difference in our lives. Your support was invaluable from guiding us through difficult decisions to ensuring that every aspect was handled with utmost care. Services such as the dignified viewing of the deceased, the professional production of the keepsake pamphlet, the presentation of the photo display, and the post-service support were all greatly valued. The video link of the service garnered positive sentiments from families in England and Singapore.

We particularly also want to thank Rosswell (Celebrant) and George and Terry representing the RSL Poppy Service for their heartfelt words and presentation during the service, which beautifully captured the essence of our loved one. Notably, the service brought us all together cohesively to say goodbye to our beloved father/grandfather.

Thank you for making a difficult journey more manageable and for being a source of comfort and support.

With sincere thanks

Carmen & Roman Scheurer