I thought the vet staff and vets were absolutely professional and very friendly. My 13 year old dog was comfortable and on the second visit, fixed her eye issue. The only problem I have with this vet is the charges. Invoiced me $98 for a common broad spectrum antibiotic that my friend paid $41 for yesterday at a different vet hospital. Eye drops 15ml $78 which is a crazy price to pay. Why was I charged so much? I was actually shocked and disappointed. Teeth cleaning is now required. Think I will shop around. Shame though, I really liked everything else.