Roxann was super efficient and had our order ready as I made it. I was able to collect it from her without any hassle and everything we wanted was in stock. I have since seen a few of the items at Bunnings and Box Em Up was still cheaper. Love the option to sell the boxes back, its great to be sustainable too. I would highly recommend Roxann if you are looking are moving, it became one of the easiest parts of the entire shift!