Reviews by ch839

This review is for Australian Waste Recyclers, Dandenong South VIC

verified email - 21 Sep 2021

NEVER EVER USE AUSTRALIAN WASTE RECYCLERS!!!!! Booked through Bookabin. Australian Waste Recyclers claimed our green waste bin weighed 4.22 tones and charged us an extra $1095.60 on top of the cost of the bin $314 and an extra $350 for being overloaded. We paid a total of $1759.60 for a green waste bin (leaves, twigs and branches only). Australian Waste Recyclers took the $1095.60 out of our credit card WITHOUT OUR AUTHORITY. When we asked for proof of the bin being overweight, they only provided us with a screen shot of an email saying that a weight had been checked and a spread sheet Australian Waste Recyclers had made up themselves and tried to claim it was a weighbridge docket which clearly it WAS NOT.
We repeatedly asked Australian Waste Recyclers for the original weighbridge docket as proof of the overweight charge, however they were defensive and refused to provide it.

After reviewing our case our banking institution refunded the $1095.60 for the "so called" overweight charge. Need I say more!!!!

DO NOT USE!

And even after our bank reversed the charge, Australian Waste Recyclers tried to have it reversed again in their favour. However when we finally did get a copy of the original weighbridge docket, what do you know???? It was a weighbridge docket for general waste with a totally different docket number to the one the company told us was ours. Our green waste bin never weighed 4.22 tonnes and Australian Waste Recyclers charged us overweight charges using a weighbridge docket for someone else’s bin. UNBELIVEABLE!!!

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