I personally didn't deal with Priority One Plumbing except via messaging. My wife is the one who did and from what my wife states, the plumber were professional with her and seemed like genuinely were trying to save us money by not having us do anything unnecessary. The plumber recommended us to replace the specific parts rather than the whole unit. There was no surprises since the quote was upfront. I highly recommend the use of Priotity One Plumbing for any plumbing related isues. They provided me $50 promo code discount and affordable price.I would recommend this company to anyone who needs pipe cleaning, inspection and restoration!