Absolute thieves! Their systems are completely broken. I ordered a couch because it said it was in stock and ready to ship within 4 days.
Two months later, no couch.
No contact from Temple & Webster.
I had to contact them to point out that the $3,500 couch they took my money for was lost in transit somewhere. They had no idea.
I got a call offering me a refund. No other resolution. Meanwhile I have gone 2 months with no couch and all my savings tied up waiting for a couch that doesn’t exist. So shitty it’s hard to believe they don’t do it on purpose. Great way for them to solve cashflow issues when they have no inventory right?

Approximate cost: $3500