With a large family we decided to renovate our home to add two bedrooms, a bathroom and versatile rumpus space. The Extension Factory cost estimate compared favourably with two other quotes from alternative builders. The designer was outstanding - listening to us, also and working with us on a range of items throughout the house to make the extension function with the rest of our home. We entered this project with our eyes open (a must!) - even though we had a very experienced project manager with whom we had a good working relationship, we needed to be on top of many aspects of the project which was always going to be a fairly major interruption to family life for a while. The EF trades completed good quality work with a couple of exceptions. We were frustrated at times by the lack of communication, and the perplexing fact that while there were often delays in getting various trades to complete their bits, there was no delay in invoicing us and asking us for money (in fact invoicing was often premature). Overall the EF delivered what they promised. We are really pleased with the result, and we are happy to recommend the team to others.