Reviews by chrisig

This review is for Zanui, Surry Hills NSW

verified email - 02 May 2022

NEVER BUY FROM ZANUI!!!
Especially big items that cost way too much to deliver. False advertising on their website regarding colour and not enough details information of the product in description cost me a table lamp that was delivered and not what I had ordered. Customer services refused to budge and kept giving me a round about excuse that it was my pc that was showing a different colour (even though the same colour shows up on different devices I used) and then they changed their excuse to say that the fabric roll has different shades and hand painted items are always different etc. I was able to return on a change of mind only but I would have to forfeit the delivery fee back and a 5 % restocking fee which ultimately would cost the same as purchasing another lamp in a store. DON'T BOTHER - YOU WILL WASTE YOUR TIME with this company. They are just after the money and once they have it, they don't care further. I will never give them another cent

Approximate cost: $300

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