Reviews by chrissyu

This review is for The HIGHLINE Venue, Bankstown NSW

verified email - 09 Feb 2024

If I could give 0 stars I would. Do future self a favour and do not book any event here. Communication with their team has been frustrating, exhausting and overall disappointing. It's extremely hard to reach team members over the phone (either there's an issue with the phone lines or there are no staff are available to pick it up) and even through email I've found myself constantly having to follow up after no response for days.

Additionally, the sales staff have no empathy and care more about your money than actually providing a good service. There have been multiple occassions where they try to create urgency to get you to make decisions and lock yourself into contracts/deals however they are not there to assist if you want any clarity or support. It's unfair and unprofessional.

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