I am an older person who had a fall last Saturday (16/4) occasioning a head wound. I like to express my sincere gratitude for the kindness and very thorough help I received from all concerned: the 4 members of the public, the 2 Ambulance Men, the various Nurses, the Care Coordinator and Doctors. I stayed at the Austin for about 8 hours and was kept regularly informed about the next step, was monitored and given check-ups. Truly I feel very fortunate to have been taken to the Austin and it's very caring and professional staff. Thank you so much to all of you. Christa