Unfortunately, I have attended Seacrest Medical Long enough to see how the Reception Staff, treat paying patients, with a nonhelpful attitude, condescending tones, whilst in other cases, such as the one witnessed today, take it upon themselves to provide advice that contradicts Commonwealth Law.

To expand on my experience today, I witnessed a young man politely request his medical records (Specifically the report of a previously diagnosed Medical Scan) and was refused by two staff behind the desk, demanding a full $80 appointment fee to provide him what he had previously paid both the Medical Imaging Company and Seacrest Medical to interpret and diagnose.

To be clear, the advice given opposes Commonwealth and State Law which states:
'A provider may charge a fee for giving access to medical records, but this charge can't be excessive of a Practice Clerk or Assistant reproducing and sending the health information to the individual.'

This has been the second of such incidence I have witnessed in the past two months, and this review is echoed by other reviews made here and other internet medical review forums.

To further highlight the incompetencies of these staff, I repeatedly get sent invoices for services not rendered or have been incorrectly billed, that I have to personally follow up and rectify with the unhelpful staff.

Take away the shortage of available Dr. Appointments in Perth, and I strongly suggest the reception staff alone would cost the Practice a notable sum of Patients.

Today was my last day attending Seacrest Medical Centre, and I encourage all others with the same experience to do so as well.

- An un-happy Patient