On 4th October [redacted due to personal identifier] came out, measured and quoted. We verbally agreed on one particular blind that it have a left and a right wand with a centre bunch, but with single tilt action, not a separate track. This was verified on at least 4 different occassions. Now, 28th November, [redacted due to personal identifier] says they cannot do this, it could only be separate tracks with separate tilts. The company will not refund our deposit or apply this deposit to another item we are purchasing from them, and refuses to acknowledge this was the requested requirement for our new home. Fraudulant action, many lies told to cover the fact they could never supply what the customer wanted. A waste of time, and a heartache of an experience. Lakeview Blinds and Awnings NOT recommended.

Approximate cost: $1800