Purchased sanctuary package with Devonshire tea and left feeling ripped off due to being charged $20 each for the Devonshire tea that we trustingly booked in advance when it was $10 on the day per their reception sign and cheaper in cafe also. Numerous emails ignored asking for refund. Should not be charged extra for booking a “package” in advance. Terrible service to ignore emails - but based on other reviews online l am not surprised now. Mornington peninsula hot springs so much better than these dated and small springs - only positive not many there so wasn’t crowded (but prob as they are so old)

Approximate cost: $240