The 3 times we have been the food was always fine. We wait to see what comes out fresh and go for that. People were somewhat patient and sensible with portions on thier plate, not like other buffets where people pile the food on. Sure there is not much in the way of table service and you have to go up and reorder new drinks. The floor staff are there to clear dirty plates and clean tables. They seem to do that as quick as they can. If you want 5 start buffet go to Langham and pay $120+...but for around $25 or less its fine. I see other comments about bugs...but I have also sat at window at pizza and chinese places who are just as grimey..I have never seen a bug at this restaurant...I am carefull to check what I eat and cleanliness of whats available.