conniem366

We wanted go organise a surprise 18th for our daughter. We had been to the St George Motor Club many years before many times, so we thought we would make the Captains Grill Restaurant our venue. We had roughly 55-60 people.

WE ARE SO GLAD WE DID!!!

From my first enquiry, I was promptly answered by a lady named Jemma. Jemma was helpful, informative and answered any questions we had quickly.

On the evening, everything was set up as ordered. Jemma introduced us to the waiter and waitress that would look after us, and the bar staff. These people could not do enough for us. The lady waitress ( I'm sorry I forgot her name), constantly asked if we needed anything, and if everything was ok. Honestly, the staff at this restaurant know what customer service is, and boy do that do it well.

We had the set menu where our guests had a choice of 4 entree's, 4 mains and 4 desserts. A wonderful choice to choose from, and everyone commented on how good and plentiful the food was.

The night was a total success, and it went so smoothly because of how organised this restaurant is.

Thank you to everyone at Captains Grill in helping us make our daughters 18th so great.

I really don't know what happened at our dinner last night. The food is amazing, but the service was non existent! Two hours it took us for just mains and two take away pizzas. No one checked on us for drinks ( we got asked to order drinks once at the beginning), the guy waiter handed me all the plates to hand out to my family and he didn't even tell me what each dish was ( lucky if he even spoke). I had to ask for my daughters appetiser meal while we had all received our mains 1hr and 15 min after we ordered them. We weren't attended to at all. Didn't ask if we wanted desert. So disappointing. I probably wouldn't go back because of the service, which is such a shame because the food is so nice. This is the first time I have never left a tip.