would like to take this opportunity to say thank you for the service, and in particular for sending Ben. After all the 7 days of waiting and arguing for a Technician to attend, Ben arrived on time, assessed the situation, explained what he needed to do, listened to my version of events sympathetically, and with some explanations on his behalf which were reasonable and logical, went ahead and fixed the Escea fire place.

If there was an Award for Technician of the Year give it to Ben. What a wonderful competent Technician and person.

Kind regards,

Coral DeBoo