Reviews by crisc

This review is for AAMI Insurance, Melbourne VIC

verified email - 30 Nov 2015

Basically we had AAMI as a business insurance for a beauty clinic. We thought we were insuring our beauty machines under machinery as anyone in the industry calls them "beauty machines". A machine broke down and surprisingly they say that beauty equipment is supposed to be covered under electronic equipment and not machinery. When you sign up for the insurance no one really explains which section of the policy meets your needs or anything else. They just send you the policy disclosure statement where you need to be a lawyer or an engineer to fully understand it. To sum we were able to claim only 1/5 of the value of the machine, obviously we disputed it but they said the policy is clear. We are cancelling the insurance right away, well done AAMI.

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