Reviews by csaban

This review is for Booval Veterinary Hospital, Booval QLD

verified email - 04 Jul 2020

We took our dog back to the vet for ear problems. Had a check up done for some lumps also. Got some eardrops after microscopic tests and some tablets for itching. Paid $500 for this. We believed that the eardrop was overdosed as the dog got worse so we went back the day after. They reassured all was good and charged us again with $140 vet bill. The dog had gel treatment inbetween $150 per treatment. Few weeks later the dogs ear problem returned. Called for a new appointment and asked for how much it will cost. The consultation fee and eardrop would be $250. I told them I am done here as we keep returning with the same problem and being charged again and again. $800 total was paid and neither treatments worked for neither problem. Reception looked at our accounts for potential compensation but nothing eventuated from it. This vets main priority is their profits and overcharging customer and treating animals seems to be second. Will not be coming back here ever again.