Didn't return/ refund cat food. I bought a different brand for my cat so that she may get some variety. The package had 6 sachets. I poured 1 for my cat, she smelt it and walked away. I decided to return the remaining 5 sachets. I told the staff member that I need to return these as my cat didn't like it. He said, you bought it from us, we are not responsible if your cat doesn't like it. The staff member needs to understand that there is a difference between animals and humans. Also, how are we suppose to figure out if my cat likes something or not, if we don't buy and try it? Furthermore, the staff member said, that its as though, you have eaten a part of the burger and now you want to return it. I was like, this is not the same, the remaining 5 sachets are fully sealed. Again, the staff member using human examples and some how trying to fit it to animals. Woolworths you have lost me. Never again. I will much rather go to Coles. I had a similar experience at Coles but they were more than happy to return the cat food which my cat didn't like. Even though the package wasn't sealed.