Tried to get 2 packs of medications with reasons but was told the second packet will be at full cost despite being on concession. The pharmacy assistant said in Vietnamese but the equal translation is ‘we don’t eat for free here’. Absolutely demeaning and unprofessional. If you don’t want to, you can just kindly say no. Also the second packet being full price is wrong information - at most it’ll be no $1 discount to the pbs price if the pharmacy offers it in the first place. But instead you said it’ll be at the private (full) price. I want to pay for the medication at the correct price… I didn’t ask it to be for free… Also 2 pharmacy assistants and a pharmacist against 1 patient is unfair. Overall, unpleasant experience. Have been to this pharmacy before but now I question the knowledge and service.