Went to stockland Rockhampton for a haircut today. Waited 2hrs which was fine because I got some Christmas shopping done, when it was finally my turn I got a stylist who didn’t speak English very well. She never asked me what I wanted and I tried to explain to her as best I could. Generally I get a choppy concave done so when she was cutting the back short I wasn’t concerned but then she pulled a front section and cut it above the top of my ear. I was obviously in shock and said repeatedly that that was to short but she couldn’t do anything but repeat back what I said and continue cutting. I actually had to physically grab hold of the scissors to prevent her from cutting anymore. I tried not to be rude because she clearly didn’t understand but I was quite loud hoping that one of the other stylists would come over which didn’t happen. I ended up asking her to stop, I was so close to tears at this point I actually paid the $33 for a hacked half a hair cut, thank god I’m 8months pregnant and it will grow an inch by next week but I will have to wait atleast 6months before I can grow it enough to get it shaped into its regular cut.
I would very much like an apology and my money back as I was clearly upset when leaving and nobody wanted to help me. I think somebody should be in store to help interpret what the customer wants when hiring people that don’t speak English.

Approximate cost: $33