Everything is super-easy with ordering blinds from Veneta! What's amazing is the price and quality of my venetians. I am extremely happy and truly satisfied with the blinds. Customer service is faultless - I was kept informed regularly by email and was able to track the shipment. A follow-up personal phone call after delivery and asked how our installation of the blinds went, was thoughtful and unexpected! This is my second or third order from Veneta and I will definitely return again!