Pretending to listen to our needs but couldn't care less, couldn't even get the bath right. Constantly changing drawings telling us it's all fine but ended up costing us thousands of dollars more for their incompetent staff. The only reason I took the house was because my rental was too high and we had nowhere else to live, if I'd have had the cash I'd have kept renting and took them to court.
They destroyed our dreams and took our money and couldn't care less. The "builders" are obviously still learning as the overall quality is something a labourer would do.
Caught staff filming my children and had to check their phones and kick them out, the police had to come out too.
People quit some got fired and multiple staff hung up, on handover day we was supposed to have photos of the home and a great first day but the guy just handed me the keys completely embarrassed and said "sorry".
He quit too as he was so embarrassed by what they'd done to us, I highly recommend you avoid these at all costs!
Honestly the whole experience was the worst of my life and even the guys high up couldn't give a toss because on page 39 sub section b there's tiny writing that helps them get out of everything but if you don't sign you ain't got a builder and lose the deposit!
If you need any real information about these clowns message me and I'll send all the evidence because believe me they'll try to cover this up!

Approximate cost: $7000000