Toilet was blocked. Call him at about 12pm. Said would charge between $75 to $120. He said he would come later in the afternoon and would call me 1/2 hr before coming. 15 mins later i tried to put plunger down the toilet and manage to unblock it. Rang him back about 15 mins later to cancel and mention about what happen. He was not happy. Claims plumber already on the way and he would charge me $55 for cancellation/booking fee. I asked him what about he said "coming later on this afternoon" and "would call 1/2 hr before coming". He said "doesn't matter", will send me the bill for "booking/cancellation fee". Rang Consumer affairs and got advise. They ask for his advertisement and details and recorded it. Then gave me good advise and also to call legal services commission.

Approximate cost: $0