Reviews by danielb931

This review is for Carpet Call, Nunawading VIC

verified email - 24 Apr 2024

Horrible company

Absolutely atrocious and unprofessional company to deal with. Very quick to commit you to a sale and promise the world, but then can't follow up nor communicate on their promises. About 15 emails and numerous phone calls over a 2 month period trying to get answers and confirmation about job booked, only to find out that nothing was booked until the last minute and completely unorganised.

Accounts department is extremely pushy and rude demanding payment within minutes or my job would be cancelled (the next day)

Subcontractors who actually did the work went above and beyond and worked extremely late to get the job done within the prescribed time, especially since the materials weren't measured or ordered correctly.

Would strongly recommend staying away from this company unless you like continuous disappointment and stress. All they want is your money upfront and don't care for customer service, their customers or their sub contractors

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