Reviews by daniellel488

This review is for Target Online, Melbourne VIC

verified email - 24 Mar 2022

Absolutely disgusted with the service I’ve received from Target Australia and Target Online Customer Support.

Clearly states online that the items I’m ordering are available to pick up today. (It also shows when you need to wait a certain time frame). Get an email that a 1/3rd of my order (30-45mins later) is not available and I have to wait a week for it.

I need it in 2 days (it’s a gift) so I called the online store to ask if I can possibly just get a different size in the same item.

Nope, not their problem. They can’t do that. Just tell you to go in store and pay for it there again, and wait upto a week for a refund. Not only that. I have to drive in their twice if I want to wait for it to come?

They said they would let me know if they can approve my refund for the items they don’t have. Still haven’t heard anything.

Horrible service, horrible customer care department, useless webpage.

I’ll go to Targets competitors only from now on, at least they care about their customers.

Thanks for wasting my time and effort choosing things.

Approximate cost: $70

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