Do not take your car to be serviced here. The apparently friendly staff are a front for a business which doesn't know how to basically service a car properly. I bought my used Ford through Jarvis and had it serviced here every 10,000kms under the compulsory used car warranty/service agreement from 40,000kms through to 90,000kms. I then realised myself around 80,000kms that the transmission was slipping quite badly. So I asked them to look into it, a few more visits and several hundred dollars later they tell me 'we don't know what's wrong with it but it needs to be replaced', at a cost of several thousand. I looked into it further and then realised in my service history that they hadn't completed nor advised me in any way that the car required some specific service items at 60,000kms (B service), including checking and changing the transmission fluids and other significant items. I approached Jarvis and Ford Australia and suggested they pay for the trans replacement, given they hadn't serviced it properly and it was under warranty and it had done only 90,000kms. They advised they wouldn't pay for it, with Ford Australia denying any claim on the basis of inadequate servicing despite it being serviced as per warranty agreement at a Ford dealership! So don't waste your time with Jarvis Ford, despite them being an 'RAA Approved Repairer' as it may end up costing you more money and time...