The recent reviews are all true. My experience follows the same script. Simply avoid and spend the extra money, it's cheaper in the long run.

They will hassle you to make a booking and lock in a deposit. Messaged the day prior with a completely different booking time. Called 20 minutes before the rescheduled time to say the "truck had broken down." Had to chase them up for a rescheduled time the next day, and then no one arrived. No contact at all from My Moovers and all lines are turned off on a Sunday so could not get an update and had to book Two Men and a Truck (who were outstanding) at short notice to be able to vacate the apartment before the end of lease clean.

Called on the Monday - two days after our booking - and staff had no idea our move wasn't completed. Despite no service being delivered I was asked to enter a ticket to have my deposit returned.