Reviews by daniels197

This review is for Burbank, Altona VIC

verified email - 20 Feb 2016

Deposit paid Dec 2013, contracts signed in July 2014, excavations started Oct 2014, out of the ground Aug 2015, still going Feb 2016.

It will be over 2 years when we move in. Yes my block was difficult but if attention was paid at the start it shouldn't have been a problem.

Delay after delay after delay at the start, and weeks with only one or two trades on site.

Updates/emails from customer services officer started poor then got better but now towards the end its poor again. Extremely poor communication from supervisor, wont return calls, texts or emails. Wrong info about in update from customer relations officer.

About a weeks worth of work left and still no practical completion inspection signed off and no date of completion.Things that could have been completed 12 months ago and which I told them about 12 months ago are now holding up completion.

Would I build with Burbank or recommend them again, sorry but no.

I cant wait for it to be over, what should be an enjoyable experience has turned into disappointment after disappointment.

Days and days of no one on site, I know I could have built this house myself in a third of the time.

I will never recommend Burbank to anyone.

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