Beware of this company. You maybe not getting what you think you are (refurb vs new)

I was sold a phone which was supposed to be brand new, firstly the charger was completely damaged and not functional. Which on it's own took far too long to get another one sent out, had to send emails back and forward with photos...

I accidentally broke the screen and had the phone repaired by licensed Sony repairer, I was then informed that I had been sold a refurbished phone, and that the screen damage was highly likely caused by this phone not being assembled properly.

1. Back glass was missing the black coating on it for better adhesion and waterproofing, what was on my phone was most likely after market.
2. Most importantly was missing the earpiece adhesive (which is to provide water proofing, audio channelling (directing the sound out the hole), anti rattling between glass and metal and to provide support to the screen around the ear piece glass, which was suggested to me would have aided in the screen cracking far too easy in combination with the fact that this screen was not likely to be a genuine Sony part (as per below)
3. Does not have a Sony digitiser has some unbranded one, most likely a Chinese copy.
4. Screw was missing off the mother board.
5. NFC antenna didn’t seem to be factory
6. Missing antenna bracket, which connects to the motherboard in 3 places and holds down the rear camera connection.

Obviously not happy at all

Don't get taken for a ride by this crowd, beware that you are not likely to be getting brand new items, if you get a well reassembled/refurbished product then your lucky and probably the only reason this site gets positive reviews.

I have now given this device to the family member that I purchased the phone for, and have now discovered that the proximity sensor is always on (not working) so unless while making or receiving a phone call, unless the other party hangs up the call the phone remains in a black screen until you hard reboot it