Reviews by darak

This review is for Dome Cafe, Mindarie WA

verified email - 19 Feb 2013

This is a good cafe to go to. Staff are always pleasant and it has a beautiful view. well worth the trip. The coffee and cake is really great on a sunday afternoon

Approximate cost: $20

This review is for Soleil Health Spa, Clarkson WA

verified email - 19 Feb 2013

DON'T WASTE EITHER YOUR TIME OR YOUR MONEY. This is not a professional medical grade IPL salon no matter how much they state it is. I bought a groupon with a value of $550 for a medical grade IPL session which was over before it began (I think it was 6 and 1/2 minutes from the time I entered the room for my consult to the time I was sitting back in my car), this salon ought to be ashamed of themselves. I have had Medical grade IPL before and there is generally an extensive consult session before the IPL even begins. In this instance I was called into the room and the therapist (WHO COULD NOT HAVE BEEN MORE THAN 18!!) told me I would have great results in reducing my facial hair. I then pointed out to her that I had stated on my form that I was here for Photo rejuvenation to which she quickly sputtered and then said I would have wonderful results with this also. My face was not cleansed and the IPL treatment was over in the sum total of 3 minutes, following which the therapist applied ":MIRACLE GEL", over my 10 hour old makeup as my face had not been cleansed in the first place. As I have had Medical grade IPL previously I was aware that it was uncomfortable and leaves your face warm and red almost as if you had a mild touch of sunburn. No such luck with this session and on mentioning this to the therapist she confirmed that my face would get redder over the next hour or so. Of course it didn't. I decided to wait at least two weeks to see if anything happened and of course there was no noticeable change - basically nothing happened. Now I know they will say you have to have 6-8 session, however I have always seen at least some difference after one session. I rang the salon and complained but to no avail and then asked to speak to the salon owner, who wasn't available at that time (how convenient). I left my details and asked for the salon owner (Whose name wouldn't or couldn't be supplied) to contact me and left my name and mobile number. I offered to contact her, but they were not prepared to give me her contact details. Over the following 3 weeks I made numerous phone calls to the salon asking to speak with the owner and asking when she would return my call. All to no avail, it is now 5 weeks since my treatment and I have yet to have the courtesy of either a phone call from the owner or an explanation with regard to their appalling standard of service which they have the audacity to charge you for.!! My suggestion is avoid this cowboy salon as they have no interest in providing good quality and or safe procedures but are only interested in getting money through the door. Just a small point to mention, it has been statistically proven that for every 1 customer who complains, there are 26 who don't - now there are some numbers worth thinking about.