After many years and many thousands of dollars The good Guys Bayswater have sold me my last purchase.
Having to replace my clothes dryer I went down to the Bayswater store to purchase my product.
I chose the same brand and after explaining to the sales guy I needed it wall mounted and brought the same brand as previous thinking and hoping the wall mounts were the same.
I paid for the product and $74 extra for delivery and installation which I asked for.
Two days prior to delivery I had a confirmation text with assurance that I would be informed of delivery time no later than the morning of delivery.
After waiting all day on the pre arrangement delivery day and 2 phone calls to the store it finally arrived. After asking the delivery man regarding putting the replacement dryer on the wall I was informed that was not part of the $74 fee. He proceeded to remove my old dryer of the wall and I was left with a dryer stuck on my laundry bench.
Words cannot describe how angry and dissatisfied I am it has cost me $74 for The good guys to drive my dryer 1.5 kms to my house. I could have organised that what I needed was for it to be installed on the wall ( measurements same).
I have always supported my local area but on checking E&S trading I found the same product same price but with FREE DELIVERY. So essentially I paid an extra $74 for nothing I would have rather paid that towards the actual installation on the wall.
I know now that I will be shopping at E&S trading from now on.