These guys are fantastic!! We have used them a few times now. We used to park at the long term car park. Now we simply book on-line. Saves money and our car is parked undercover (we had hail damage when we parked long term last time). The customer service is excellent. And overall it is quicker and a much nicer experience. We have a young child and they provide a baby or child seat (we ask for this when we book) so we think it is safer than the shuttle in the long term car park