This company is awful, rude and have no idea how to build a fence. We have had so many issues with our new fence within its first 10 months. We contacted them numerous times to get no reply via email or phone. When they bother to take your calls all they do is argue.
One issue (of many) was our gate misaligned, to the post, it did not join/close. They refused to fix it even under warranty. So I had to fix it myself. I dug around the post only to find there was nothing holding the post in the ground. They just dug a whole, no cement and stuck it in.
I contacted them again and the owner argued. He said they put 8kg of cement in each post. No evidence of that.
I invited him to come to my house and ‘pick any post’ in the fence and we can dig around it and show him there is no cement, he agreed and we selected a date and time. The date arrived and no one showed. I have been calling since and he is now not returning my calls.
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Our fence is now uneven, splitting and on a lean all in less than 12mths.