I recently came off my bike and needed stitches in my lip and finger so I called in the Oxford Medical Centre in the hope that I could see a doctor so that I didn't have to spend half my life at Emergency. Understandably, there was no doctor available, but Doctor Lucy Rowlands was on her lunch break and overheard my plight and came off her lunch break to help me. Doctor Rowlands was really lovely and caring and took her time to stitch me up and send me on my way (with the help of her friendly trainee nurse).
Couldn't be happier that I received 10/10 customer service.