I would never recommend the experience I am currently going through with this store, to anyone. I initially put an online order in for some milkshake syrup worth about $30. However, when the order went through there was a problem with the PayPal component of the transaction. So I wrote them an email asking what I should do to rectify this. I got a reply from Anna, one of the owners, telling me to either pay the amount owing on PayPal or, if I didn't have a PayPal account, to create one and then redo the order. Because I had a PayPal account I made the payment (although unfortunately I made a typo in the name, but that wasn't to come out until later). A week passed and the status of my order didn't change so I wrote a second email explaining that I had paid and wondering when my order might be delivered. I received a reply from Peter, the other owner, in quite abusive tone saying why didn't I read the original email which told me to redo the order. I replied and pointed out that this was only one of the options provided in the original response and the one not applicable to me. I also forwarded a copy of my PayPal receipt. He pointed out that had got the email address wrong (I inadvertently added an s to the name) and then started accusing me of being a scammer and reporting me to the AFP, and other organisations that may or may not be real and has continued a stream of vitriolic emails, the last of which I'll reproduce here "Well?
I am waiting for a reply you scamming coward.
Doesn’t surprise me, you haven’t responded yesterday, after I advised I am involving the Police.
Scammers should have their hands chopped off......"
I'm not sure what planet he is living on. I had no idea that $30 worth of milkshake syrup was worthy of designing a scam. Perhaps I've missed a career opportunity here? Anyway, if this is an example of their customer service I would be going a long way or of my way to avoid dealing with them.