I have an over 10 years old Mitsubishi reverse cycle air conditioner unit that had a burnt out motor. I made an insurance claim and provided a quote to RAC insurance. RAC also used their own repairer to assess the damage. In the end RAC successfully approved my claim with Needhamir.

I have seen three quotes from independent suppliers for the same new job of like for like replacement of my old AC unit with similar newer model. However Needhamir quotation for a new AC unit installation was very comprehensive and reasonable price for the following reasons from start to finish:
• The consultant Dean Evan who came out to my property was very knowledgeable, technical and passionate with the product. He was very thorough with the full inspection from the outdoor AC unit and the indoor, climbing through the man hole ceiling to ensure that I was getting the right air flow throughout the rooms. He was patience and answered all my FAQs.
• The quote included the brochure of the new model, full job description of removing old AC, with what will be replace and what will be kept.
• There was promotion with getting a bonus $200 EFTOPS gift card, if customers bought the Mitsubishi AC for that particular model. This was a perfect opportunity time given the circumstance I had with a burnt out motor issue.
• Dean assigned his traders and electrician to came out on the schedule date. The team came out on exactly time to my house at 7am and completed the job, including test the AC and handed over the user manual to me after lunch. So quick!
• Neehamair follow up with me after post sale with emailing me soft PDF copy of the user manual, invoice and how to make a claim to get the gift card.

Overall, I had a good customer experience with no hassle and would recommend Neehamair highly to other customers who are thinking of buying a new air con or getting a service/repair of their existing air con.

Approximate cost: $7800