Booked an in home behaviour consultation after speaking on the telephone for around 40 minutes. Linda was very thorough and understanding about our frustrations with our dog. She was on time and extremely professional and knowledgeable, providing us with a lot of resources and programs to address the issues. She also spent a lot of time physically working through the problems - as she says - she is really training us to train our dog. We have since booked in for her Fundamentals training program and we are delighted with the results. Would highly recommend her to anyone looking to train their dog :)