Reviews by debbie-s638

This review is for Baines Manchester, Maddington WA

verified email - 13 Feb 2017

I wouldn't recommend the service at all how rude this [redacted personal identifier] lady is I had to ask to split my visa payment as I couldn't remember my pin explaining my phone had been hacked then shingles my memory was shot she asked for my license I had it but couldn't pull it out I showed instead Medicare MasterCard opened my purse said it's all me tutting away with a nasty look on her face then putting my card through for the first $99 smiled an said nope insufficient funds I asked her to try again same thing louder she said again I then said excuse me I know there are funds in the account the other staff member came up an said to [redacted name] I think her name was its the machine then it went through my son an myself were in a rush being Saturday after 4 pm now and I know she heard so after doing the transaction she wants to pull it out an check for marks I had no time an would need to return if a problem hopefully not it's a prezzy...well it was marked pulled stained shocking quality so I rang 11 Sunday morning and said I wasn't happy the way I had been felt with an I wasn't going to make a scene an if unsure about a product it should be checked before going on the floor I went in 2hrs later all comforters still on floor not checked still I took my mum she couldn't believe the service I was waiting to get money put back in visa an she had another sale incredible! Meanwhile I found another for $60 so when she finished I asked her to just refund $70 to visa can't company's policies have to put $130 back ( takes day before you can access then wanting to draw another $60 that's it left it will never go back absolute disgrace the customer care still can't believe it uncalled for nasty !

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