After being a patient at this practice for over 30 years , my doctor Dr. Lees left I was told that I'm a new patient and couldn't see a doctor of my choice as the doctor I wanted to see was not taking "NEW PATIENTS" , I don't understand how or why after 30 years I'm classed as a "NEW PATIENT" . I was very upset and after reading in the waiting room that Hyde and Partners are not like walk in clinics , I disagree totally , I wanted my medical records but am told that I have to apply through freedom of information and the cost is $20 for a disc or $55 for a paper copy . So much for caring about my loyalty for 30 years .
Deb